The role
The Chief Marketing Officer builds the Albert Connect brand and the demand behind the network's growth. The CMO leads the Marketing department (PR, Community and Events), defines the positioning of Albert Connect for service professionals and of the members' club for its clients, and turns it into campaigns that bring qualified partners to every zone. The role works hand in hand with Growth, so that every campaign lands where the zones are ready, and with Products, so that the brand is the same in every screen.
What you will do
- Define the brand's positioning, voice and visual identity and keep them consistent everywhere.
- Build the yearly marketing plan and budget, and the quarterly campaigns by zone.
- Lead the PR Manager, the Community Manager and the Event Manager.
- Own acquisition: the sources, cost and quality of new partners and applicants.
- Run the company's social presence (Instagram, LinkedIn, TikTok) and editorial calendar.
- Launch products and new cities with Products and Growth.
- Measure every campaign and report results monthly.
- Manage agencies, freelancers and suppliers.
What you bring
- 8+ years of experience in marketing, including 3+ years leading a team, ideally in luxury, hospitality or a marketplace.
- A portfolio of brand and campaign work of premium quality.
- Analytical skills: acquisition funnels, attribution, cost per acquisition.
- Team leadership and agency management skills.
- Strong communication and interpersonal skills, with fluency in English; proficiency in French or Arabic is a plus.
- Bachelor's degree in Marketing, Communication, Business or a related field.
Nice to have
- Experience launching a brand across several regions.
- Knowledge of the luxury travel and concierge ecosystem.
Six months from now
- A marketing plan by zone approved by the founders.
- A measured acquisition funnel from first touch to onboarded partner.
- The PR, Community and Event seats filled.
About Albert Connect
Albert Connect is a marketplace designed for professionals in the service industry, enabling secure and transparent trades that have traditionally relied on informal networks and trust. The platform allows users to post what they need or what they can supply, negotiate terms clearly, and record every step of the transaction for full accountability. Payments and key documents are held in escrow and released only when services are confirmed, with each party paid in their own currency and bank location. Every member is vetted, rated after each deal, and carries their reputation across transactions, making trust measurable and portable. Albert Connect also operates a private members’ club for clients seeking premium services across hotels, villas, yachts, private aviation, travel and events, restaurants, clubs, and drivers.
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Chief Marketing Officer
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